At phrown, your privacy is not an afterthought — it's a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data phrown collects from Filipino players, how we use it, who we share it with, and how we keep it safe. Please read it carefully before creating your phrown account.
phrown uses TLS encryption and industry-standard security protocols to protect all personal and financial data transmitted through the platform.
phrown does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate and improve the phrown platform.
Registered phrown players have the right to access, correct, and request deletion of their personal data at any time by contacting phrown support.
Identity documents submitted for KYC verification are stored securely and used solely for the purpose of verifying your identity as required by Philippine regulations.
phrown uses cookies to improve your experience on the platform. You can manage your cookie preferences at any time through your browser settings.
phrown's data practices comply with the Republic Act No. 10173 (Data Privacy Act of 2012) and applicable Philippine National Privacy Commission guidelines.
Summary: phrown collects personal data to operate your account, process payments, verify your identity, and comply with Philippine regulations. We do not sell your data. You have the right to access, correct, and delete your data. By using phrown, you consent to the practices described in this Privacy Policy.
This Privacy Policy ("Policy") describes how phrown ("phrown," "we," "us," or "our") collects, uses, stores, and discloses personal information about you when you access or use the phrown online casino and sports betting platform, including all games, features, and services available through the phrown website and any associated mobile applications (collectively, the "Platform").
phrown is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is designed to comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and the implementing rules and regulations issued by the Philippine National Privacy Commission (NPC).
By registering a phrown account or using the Platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the phrown Platform.
This Policy should be read together with phrown's Terms & Conditions, which govern your use of the Platform generally.
phrown collects personal data from you in several ways — directly when you provide it to us, automatically when you use the Platform, and from third parties where permitted by law. The categories of personal data phrown collects include:
phrown uses the personal data we collect for the following purposes:
phrown processes your personal data on the following legal bases under the Data Privacy Act of 2012:
phrown does not sell, rent, or trade your personal data to third-party marketers. phrown may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third parties with whom phrown shares personal data are required to handle that data in accordance with applicable Philippine data protection laws and phrown's data processing standards.
phrown retains your personal data for as long as your phrown account is active and for such additional period as is necessary to comply with phrown's legal obligations, resolve disputes, and enforce phrown's agreements.
In general, phrown retains account and transaction data for a minimum of five (5) years following account closure, in accordance with applicable Philippine anti-money laundering and gaming regulatory requirements. KYC documents are retained for the period required by applicable law.
When personal data is no longer required for the purposes for which it was collected and there is no legal obligation to retain it, phrown will securely delete or anonymise that data.
phrown implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While phrown takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phrown will notify you and the Philippine National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
phrown uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the phrown website. phrown uses the following categories of cookies:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the phrown Platform.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by phrown:
To exercise any of these rights, please contact phrown support via live chat on the Platform or by email at [email protected]. phrown will respond to all data rights requests within thirty (30) days.
Please note: phrown may be unable to delete certain personal data where retention is required by Philippine law, including KYC records and transaction history required under anti-money laundering regulations.
The phrown Platform is strictly for persons aged 21 years or older. phrown does not knowingly collect personal data from any person under the age of 21. If phrown becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be suspended.
If you are a parent or guardian and believe that a minor has registered on the phrown Platform or provided personal data to phrown, please contact phrown support immediately via live chat so that appropriate action can be taken.
phrown reserves the right to update or amend this Privacy Policy at any time. When material changes are made, phrown will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly.
Your continued use of the phrown Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure by contacting phrown support.
If you have any questions, concerns, or requests regarding this Privacy Policy or phrown's data practices, please contact the phrown Data Privacy team via live chat, available 24/7 on the Platform. You may also reach us by email at [email protected] (plain text — not a clickable link).
phrown's designated Data Protection Officer (DPO) can be reached through the same contact channels. phrown aims to acknowledge all privacy-related enquiries within 24 hours and to resolve them within 30 calendar days, in accordance with the requirements of the Data Privacy Act of 2012.
You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you are not satisfied with phrown's response to your privacy concern.
Play with confidence knowing your personal data is protected under Philippine law. Join thousands of Filipino players from Manila, Cebu, Davao, and beyond who trust phrown for their online casino experience. Must be 21 or older to play.